Please find the official terms & conditions for Lake Natoma Inn below. If you require more information or assistance, please contact the hotel and we will be glad to help you. 

​Hotel Policies

​All rates and room types include access to all property amenities. All standard room types are on a space available basis at check in only. We will accept a room type request at the time of booking and do our best to accommodate these requests at check in time. All suite room types are guaranteed at time of booking.

48 Hours prior to arrival date - cancellations must be made by 4 pm 48 hours prior to the date of arrival to avoid a cancellation fee equal to one night room rate + tax.
No Show fee equal to one night room rate + tax. 

​Extra rollaway bed is $20 Charge.
Cribs are $15 Charge.
Children under 18 are free when occupying 1 room with parent(s).Age restriction - The minimum age for check-in is 21
​PETS ARE NOT ALLOWED

​Handicapped Facilities

The ADA access regulations are heavily litigated with respect to interpretations on grey areas. Lake Natoma inn has hired a top California ADA CASP expert to inspect and ensure access. We complied 100% with his recommendations. However, due to ambiguous codes and/or disputed codes, if you have any questions or concerns, please contact our General Manager at: [email protected]

​Arrival / Departure

Check In: 4:00 PM
Check Out: 11:00 AM

​Early Departure Fee

​Should you need to depart earlier than your scheduled check out date please let us know by the day prior to your departure or an early check out fee of one nights room and tax at the quoted rate will be added to your bill.

​Smoking Rooms

​ All guest rooms are non-smoking. The penalty for smoking in a non-smoking room is $200.00. Designated smoking areas are located outside the front entrance of the hotel and on the back patio.

Paying for your Room

Payment for room and tax is required in full upon check in. ​In addition to authorizing room and tax, there is a mandatory Credit Card/Debit Card authorization of $250. This  deposit will cover incidental charges such as food and beverage charges, phone calls, movies, etc.  NO EXCEPTIONS. On a debit card the authorization is cleared by the bank 4-5 business days after you check out.

​Cash Policy

​Payment for room and tax is required in full upon check in and will be accepted in cash. A credit card/Debit Card is required to secure a MANDATORY $250 deposit.  If you don't have a credit card for deposit you will not be allowed to check in. ID is also required and must match the credit/debit card.  NO EXCEPTIONS.